Pass the Consumer Protection Bill Now – CPA tells Parliament

The Head of Complaint at the Consumer Protection Agency, Benjamin Akrofi Akoto, has called for the passage of the Consumer Protection Bill into law, warning that continued delays expose millions of Ghanaians to widespread abuse, including the sale of substandard goods, deceptive marketing practices, and exploitative pricing.

Speaking on Yese No Sen on Globe TV on Thursday, February 5, 2026, he said the absence of consumer protection law in the country has contributed to widespread and deliberate abuse of consumer rights. “Since 2008 successive governments have fail to pass the bill which has expose millions of citizens to exploitation” – he said

He reiterated calls by many to pass the bill. “Parliament should pass the consumer protection bill now to protect consumers” – he added

In 2023, the then caretaker minister for the Ministry of Trade and Industry Samuel Abu Jinapor said the government is rigorously working on a comprehensive law to deal with consumer protection in the country and it will be submitted to Cabinet for its consideration, then to Parliament for passage. But Mr. Akoto said “the promise did not see the light of day.”

He continued “we have been fighting for the passage of bill since 2008. We have had many issues with others due to our advocacy”

Ghana got its first Consumer Protection Draft Bill in 2006 to ensure fair trade practices and safeguard consumers from substandard and counterfeit goods. But for two decades now, the bill has been gathering dust while other bills have swiftly moved through Parliament.

When passed into law, it will ensure that consumers play a significant role in keeping erring businesses in check, promote competition, and ensure regional integration through digital trade and e-commerce.

The law will also create a Consumer Protection Authority to facilitate consumer redress, establish codes of practice on advertising and labelling, educate consumers on their rights, strengthen consumer-oriented organizations, and ensure effective representation of consumers in decision-making bodies.